Privacy Policy
Effective Date: 18 October 2024
At Phonewaley.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website. By using Phonewaley.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from users. This may include:
# a. Personal Information:
When you make a purchase, sign up for an account, or contact us, we may collect the following details:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (such as credit/debit card details, but we do not store this information)
- IP Address
# b. Non-Personal Information:
We may collect non-identifiable information, such as:
- Browsing behavior on our website
- Device information (such as browser type, operating system)
- Cookies and web beacons that help us provide a better browsing experience
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including sending confirmations and shipping notifications
- Improve and optimize our website for better user experience
- Communicate with you regarding your order or customer service inquiries
- Send promotional emails and updates, if you have opted in to receive them
- Prevent fraudulent activities and protect the security of our website
- Comply with legal obligations, including tax and accounting requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with the following:
- Service Providers: We work with third-party companies (e.g., payment processors, shipping providers) to assist in fulfilling orders and providing services. These companies are only allowed to use your information as necessary to perform their specific tasks.
- Legal Compliance: If required by law or in response to legal requests, we may share your information with law enforcement or other government authorities.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These may include:
- Session Cookies: Temporary cookies that are deleted once you close your browser.
- Persistent Cookies: Cookies that remain on your device until they expire or you delete them.
- Analytics Cookies: Used to gather anonymous data on user behavior, helping us to optimize our website.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of the site.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:
- Secure Socket Layer (SSL) encryption for sensitive data transmission
- Limited access to personal information by employees or service providers
- Regular monitoring of our systems to detect any vulnerabilities
Despite these precautions, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data transmitted to or from our website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update your personal information
- Request Deletion of your data (subject to legal obligations that require data retention)
- Opt-out of marketing communications at any time by following the instructions in the promotional emails or by contacting us directly.
7. Third-Party Links
Our website may contain links to other websites or services. We are not responsible for the privacy practices of third-party sites, and we encourage you to read their privacy policies.
8. Children’s Privacy
Phonewaley.com is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will delete it immediately.
9. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this page regularly for the latest information on our privacy practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: satyamp01@gmail.com
- Phone: +918450801502
- Mailing Address: 12B Rajab Rajab Ali Lane, Khidderpore, Kolkata, West Bengal, India, Pin - 700023